Common Room 101: How to Build Tags (Beginner)

Teams:

Marketing, Sales

Sources:

Salesforce logoSalesforceHubSpot logoHubSpot

  • Kate Herget

    Kate Herget

    Program Manager of Scaled Success, Common Room

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    🏷 Common Room Tagging

    What Tags Are, Why They Matter, and How to Build Them

    Default Tags

    Your Foundation for Filtering Signal from Noise

    What Is a Tag?

    A tag in Common Room is a structured label that identifies who someone is or what an organization represents in your go-to-market motion.

    Think of tags as your noise filter.

    They standardize:

    • Who your right personas are
    • Which companies fit your ICP
    • Who has buying authority
    • Who is already a customer

    When built correctly, tags power:

    • Segments & Workflows
    • Prioritization
    • Marketing targeting
    • Customer filtering
    • Reporting

    Without tags, everything looks like activity.
    With tags, you see strategy.

    Default Tags: Your Core GTM Building Blocks

    Default tags are static, criteria-based labels configured in Settings.

    They are foundational and typically include:

    Ideal Persona (Contact Tag)

    Who uses or champions your product?

    This tag identifies:

    • Daily product users
    • Champions
    • Power users
    • Key operators

    Common filtering criteria:

    • Job Title
    • Department
    • Role
    • Custom CRM fields

    You can expand beyond these by adding:

    • Custom titles
    • Specific functions
    • Location filters
    • Role-based attributes

    📌 Best Practice
    Your Ideal Persona should represent the person most likely to:

    • Log into your platform daily
    • Advocate internally
    • Drive adoption

    Economic Buyer (Contact Tag)

    Who controls budget or approves decisions?

    This tag identifies:

    • C-Suite
    • VP
    • Director
    • Head of Department
    • President
    • Partner

    By default, Common Room includes broad executive criteria. You can:

    • Exclude irrelevant executives (e.g., CFO, CPO)
    • Add department-specific requirements
    • Combine title filters with role filters

    📌 Best Practice
    Economic Buyer tags should reflect:

    • Budget authority
    • Decision-making power
    • Strategic oversight

    Ideal Customer Profile (Organization Tag)

    Which companies are right for your business?

    ICP tags operate at the organization level and typically use:

    • Industry
    • Company size
    • Revenue
    • Geography
    • Tech stack
    • CRM attributes

    This should represent your broad, qualified company universe.

    📌 Best Practice
    Keep ICP broad enough to capture opportunity, but structured enough to eliminate poor-fit accounts.

    Customer Tag (Organization Tag)

    Who is already a customer?

    This is typically driven by your CRM.

    Examples:

    • Salesforce Account Type = Customer
    • HubSpot Lifecycle Stage = Customer

    If CRM fields are not yet mapped, define those first before building this tag.

    📌 Why This Matters
    Customer tags allow you to:

    • Exclude customers from outbound segments
    • Build expansion workflows
    • Track retention behavior
    • Prevent prospect confusion

    🧠 How Default Tags Work Together

    When combined in segments, you can answer questions like:

    • Show ICP companies with engaged Ideal Personas
    • Surface Economic Buyers at non-customer ICP accounts
    • Identify active champions inside existing customers

    That’s how signal becomes actionable.

    I'm in! Where do I start?

    See Common Room in action with a demo.