Common Room 101: How to Build Tags (Beginner)

Kate Herget
Program Manager of Scaled Success, Common Room
🏷 Common Room Tagging
What Tags Are, Why They Matter, and How to Build Them
Default Tags
Your Foundation for Filtering Signal from Noise
What Is a Tag?
A tag in Common Room is a structured label that identifies who someone is or what an organization represents in your go-to-market motion.
Think of tags as your noise filter.
They standardize:
- Who your right personas are
- Which companies fit your ICP
- Who has buying authority
- Who is already a customer
When built correctly, tags power:
- Segments & Workflows
- Prioritization
- Marketing targeting
- Customer filtering
- Reporting
Without tags, everything looks like activity.
With tags, you see strategy.
Default Tags: Your Core GTM Building Blocks
Default tags are static, criteria-based labels configured in Settings.
They are foundational and typically include:
Ideal Persona (Contact Tag)
Who uses or champions your product?
This tag identifies:
- Daily product users
- Champions
- Power users
- Key operators
Common filtering criteria:
- Job Title
- Department
- Role
- Custom CRM fields
You can expand beyond these by adding:
- Custom titles
- Specific functions
- Location filters
- Role-based attributes
📌 Best Practice
Your Ideal Persona should represent the person most likely to:
- Log into your platform daily
- Advocate internally
- Drive adoption
Economic Buyer (Contact Tag)
Who controls budget or approves decisions?
This tag identifies:
- C-Suite
- VP
- Director
- Head of Department
- President
- Partner
By default, Common Room includes broad executive criteria. You can:
- Exclude irrelevant executives (e.g., CFO, CPO)
- Add department-specific requirements
- Combine title filters with role filters
📌 Best Practice
Economic Buyer tags should reflect:
- Budget authority
- Decision-making power
- Strategic oversight
Ideal Customer Profile (Organization Tag)
Which companies are right for your business?
ICP tags operate at the organization level and typically use:
- Industry
- Company size
- Revenue
- Geography
- Tech stack
- CRM attributes
This should represent your broad, qualified company universe.
📌 Best Practice
Keep ICP broad enough to capture opportunity, but structured enough to eliminate poor-fit accounts.
Customer Tag (Organization Tag)
Who is already a customer?
This is typically driven by your CRM.
Examples:
- Salesforce Account Type = Customer
- HubSpot Lifecycle Stage = Customer
If CRM fields are not yet mapped, define those first before building this tag.
📌 Why This Matters
Customer tags allow you to:
- Exclude customers from outbound segments
- Build expansion workflows
- Track retention behavior
- Prevent prospect confusion
🧠 How Default Tags Work Together
When combined in segments, you can answer questions like:
- Show ICP companies with engaged Ideal Personas
- Surface Economic Buyers at non-customer ICP accounts
- Identify active champions inside existing customers
That’s how signal becomes actionable.
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